FREQUENTLY ASKED QUESTIONS  

 How long does it take to receive my order? 

Please make sure that the products selected and shipping address is correct before placing your order. Customers are responsible in providing the correct shipment information. Once your order is received, it will take 3-5 business days to ship. Expedited orders will ship the following business day.

How do I care for my headband? 

Make sure to wash in warm water with mild soap for a minute or two and lay flat to dry. 

What is your return policy? 

We want you to love your experience at By Bella Boutique. If for any reason you are not happy with your purchase, please email support@bybellaboutique.com within 7 days of receipt to schedule a return. 

The item may be returned if it is sent back: 

  • in a brand new condition and with the packaging intact 
  • free of stains, odors and animal hair

Proof of purchase is required for all returns and customers are responsible for return shipping charges

Safety

Your child should never be left unsupervised while wearing their headband or bow clips. By Bella Boutique is not responsible for any misuse or lack or any loss incurred while using our products. Please make sure your child never goes to sleep with their hair accessories. 

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